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Shannon Lile help me with everything. She was very nice. This is my second policy I got with protective.
Why buy productTo provide financial security for my loved ones
The application process was simple and the customer service was fantastic. Very glad I chose this product!
Shannon understood my situation and was very helpful and responsive during the entire process.
The online application was very easy and simple to do.
This was straightforward from start to finish. The online forms worked well and the people I interacted with were professional and helpful.
This company not only have great rates but their level of service is worth the experience. I was able to apply on line, was contacted in a timely manner, their customer service was from a living person not automated. I knew what my rating was and why. Over all Excellent service.
Why buy productFor estate planning
After discussing my additional insurance needs with a few agents, I went to the Protective website. I have an existing policy with them. The online application process was simple, logical and easy. The setup a medical exam within a day in my town and it was just a matter of waiting for their review. I got the additional coverage I wanted and saved some big bucks! A win-win situation that I can recommend to anyone.
I bought my first life insurance and was really pleased how the process went through. Really professional way to handle the customer. Thank you.
Overall process smooth and flawless. From initial inquiry to underwriting and approval was quick.
They send you emails and follow ups and have an easy process to review and accept the proposed policy.
Took a little longer to get all paperwork done but everyone was very helpful
I bought insurance 3 months, great feature and service
About a month ago, I have approached insurance agent and asked to provide quote of all major providers. I have explored my options based on my research (rating, business existence etc) Finally I got good price quote with out compromising on coverages for me and spouse with progressive as compare other quotes provided by an agent. After this I feel more secure and relaxed towards my commitments.
I Have two policies with Protective Life. Security is priceless!
My husband and I both got life insurance through Protective. They made the whole process easy and painless. Great coverage for an amazing price.
I bought the policy a few weeks ago, they made the process easy and rate I was given at the beginning was the rate at the end! I checked out the company before I started and they are highly rated and been in business a long time. Feeling well protected!
Obtaining life insurance was incredibly easy and stress free. Protective life insurance was affordable and the entire application process progressed easily and swiftly. Highly recommend this company!
Everyone was helpful and efficient. New member but ave high hopes for this company
First time purchasing life insurance for both myself and my husband. Got great coverage for a great price quickly. Needed some customer service help after the policy was in place and they responded promptly and corrected my issue.
I am a 41 year old man with a family and decided a while back that I needed to life insurance for my family in case something happened to me. Right from the start- Protective was a great company to work with. They answered all my questions, came out to my home and gave me a great rate in my insurance.
I was apple to apply and get my life insurance approved all within a week. It was great.
The acceptance process was easy and straightforward. I was able to get the coverage i want in a short amount of time. Protective also know how to keep up with the current trend. The company's online presence is simple but efficient. I do expect for the company to have an app very soon.
After searching for adequate and affordable life insurance i was amazed at how inexpensive my peace of mind for my family in the event something happened to me is costing . The application process and medical was really so easy and stress free ,that i am letting everyone that i know and even new acquaintances about Protective Life . I thank you and my family thanks you.
I researched several life insurance companies and spent many hours digging through options, reading reviews and checking trusted sources for companies ratings. Protective stood out as a finalist right away. I completing the online application and within a few hours was speaking with a representative online for the 30 minute required question and answer. After my health screen was setup and completed, I received my official policy within about a month. The rate is what I
was most concerned about as well as having the option to continue to keep the policy active after the 30 year expiration. I know know I made the correct choice and am very happy my family is taken care of. No regrets and would highly
Buying insurance is never totally painless, especially if an exam is involved, but under the circumstances I thought that Protective's process was extremely efficient. When I did not understand the particular rating that resulted from my application they shared the specific information causing the issue. It was not accurate and when I clarified the information from my earlier phone interview the result was an improved rating. Not only the result but the process
was surprisingly pleasant.
I bought the policy a few months ago. Extremely happy work the experience and how smooth the process really was. Really happy to see what was quoted at the beginning of the the process was the same after all said and done!
I did some shopping and Protective has the best features for the price and coverage.
Just signed up for term life insurance and the process was easy and the people are really nice.
My husband and I bought our policies about 2 months ago to ensure that our two boys would be taken care of should anything happen to either or both of us. Since they are 2 years old and 5 weeks old, having our policies has given us peace of mind that finances won't be an immediate issue for us or for them. The great rates we received from Protective Life make our policies affordable for us, too!
Applying (including medical exam) and monthly billing are all simple and streamlined.
As a first time life insurance buyer, I didn't know what to expect. The entire application process was very simple and easy to understand. The nurse came to my house for the fast exam & several days later I was approved. I didn't get hassled all the time from sales agents as I did when shopping rates with other companies. Highly Recommend Protective Life!
I now have the peace of mind that when i die, my family will be helped financially.
Purchasing this plan was easy. After selecting which plan I want, answering few questions on the phone, the plan was in place. Nurse showed up at my home, took blood sample and that was it.
Applying for my policy at Protective was one of the easiest and quickest things I have ever done. The process was very clear and easy to navigate. It was also a great value for the product I was look for.
EASY to do, submit information online, receive a phone call, set up an appointment & BAM . . . you have life insurance! Oh, what a peace of mind, knowing my loved ones won't have the burden of my burial finances! Did I mention . . . Best rate you will find! Now, GO get yours!
I bought this plan not long ago and it was simple and convenient; the plan options were also great.
I had done lots of research on different companys and this was by far the most friendly customer service. Also when asking questions through email always a very immediate response back. Would recommend to anyone.
I have 2 policies with protective. Very satisfied with customer service, price and products they offer.
I thought all the members of your team were helpful and my process was great. Debi Noonan was great to work with. I would recommend your product and process to anyone
Why buy productFor business purposes
Overall, the application and approval process was easy. It took a while to get it all done, but my policy was backdated so that I could qualify for a lower rate.
The whole process was easy and headache free. I would recommend Protective to anyone that needs insurance. They provide excellent customer servuces as well. Thanks protective.
The whole underwriting process was so hassle-free and consumer oriented, and the premium is so competitive. The questionnaire I have to answer was straightforward and not confusing. I was very impressed.
When I had a question I would email the company and I always had a response within 24 hours.
I signed up a month a ago and we couldn't be happier
We just implemented at 15 year term life policy. It was very cost competitive and extremely easy to start. The physical was done by a nurse at our home and within 3 weeks of our first application submission we were completely insured. Great company which keeps costs low.
This was my first time signing up for life insurance and it was an easier process than I thought. Yes, you do need to pass a health exam and answer a bunch of questions; but it's a painless process. Protective Life has been a great, informative company to do business with.
I bought a 30 year plan about 4 months ago and im very happy and satisfied with the easy process and great customer service I received. Thank you protective life
I brought this life insurance two months, and I'm so glad I chose this company. The staff are so nice and very helpful. Also the website is easy and the application is not long. Great job protective.
I purchased a term policy last month and it was so easy and competitively priced. I like the idea of dealing with an Alabama company for my insurance.
Application process was extremely easy and had my policy in a timely manner
I called several different companies prior to calling protective and this company by far was the best. The website is great. It was super fast and easy to get a quote. The person I talked to that did the questionnaire made me feel comfortable. I had a great experience.
All my questions and concerns were answered by a very knowledgable representative. The whole process from start to finish was very quick and efficient and an easy process with great rates. I am very happy with my choice to go with Protective Life for life insurance
Customer service with my purchase of a term life insurance was great, they followed up all the way till my transaction was over. Price was the best in my research. Monthly payments works out great. Highly recommended!
Had a policy lapse and contacted protective for info and was very impressed with everyone I encountered very impressed and happy
Have had a wonderful experience with Protective Life for our life insurance needs. Getting someone on the phone is no problem, and in this day in age this seems to be a disappearing characteristic for many companies. We even received a phone call when there was an issue by a super friendly service representative. A kind voice on the other line goes a long way. Thank you Protective Life! Keep up the good work!
I already like this company and have not even been with them for a month! The rates are reasonable for an exceptional amount of coverage. Their reps are friendly and efficient. Glad I made the switch!!
I bought this like 2 months ago and the representative that helped me thru the whole process was beyond excellent.
Reviewed this policy online, contacted Protective. They were very professional and answered all my questions and concerns immediately.
We have had a great experience so far. Enrollment was easy. A nurse came out to our house. They were good at following up with us.
My deceased husband and I had an insurance policy with West Coast (PROTECTIVE LIFE) for only 4 years. He unexpectedly passed away and this insurance company was the FIRST to over night a form for me to fill out along with a prepaid overnight envelope to return back to them. They sent me a check with 5 business days! We had other LI policies and the one that we paid on for OVER 25 years was the slowest (6 months) as they did some sort of an investigation due to the you
age of my former husband.
Application process was quick and easy. Pricing was best around.
I decided that it was time to get a personal life insurance policy. I've always carried a group life insurance policy through work, and it's been a good solution until now. I recently aged out of one age band and moved into a more expensive one, so I thought it was time to check into a personal life insurance policy. I went through the process with two companies; Protective and another. I liked the Protective policy best because I knew that Protective has been around
for more than 100 years and they have a strong focus on customer service.
I recently purchased a 30 year term life insurance product from Protective and am certainly glad that I chose a solid company with a great reputation and an easy application process. This is my first life insurance product (I'm 23 and newly married); I purchased the product to ensure that my wife would be okay in the event that something happened to me. The process was simple; I filled out an application online in order to receive a quote. The quote was quite competitive
and I decided to follow up with Protective and go through the underwriting process. Very easy. The nurse even offered to come to my house and give me a physical and do some blood-work at my convenience. The appointment took maybe 15
to 20 minutes and I received my results a few days afterward along with an amazing price on my life insurance policy because Protective recognized my good health. I have the confidence of knowing that I will pay the same rate every
year for the next 30 years and have a base level of coverage to protect my current and future family. Perhaps the best financial decision that I made last year!
Protective made it simple to purchase life insurance. Their thorough process is streamlined for efficiency.
I purchased this life insurance policy about a two years ago after comparing prices with several other companies. This was the best value after comparing the term and price of the policy.
I am so happy with my policy that I have now encouraged my daughter to investigate getting her own through Protective!
I bought Protective Life Insurance over 8 months ago and am extremely happy with the product. I also have had great interactions with the staff and quick responses.
I have had Protective Life Insurance since 2005. Within the 8 years of experience I have dealt with this company, they have been very helpful, timely, and always afforded excellent customer service. Additionally, I secured another new term life policy as well in January of 2014, based on my past experience, and business with this company for future business.
I was very pleased with the service that was provided when I got my policy. Keep up the good work!
The customer service at Protective is excellent, and my policy is effortless. It is one of the few recurring bills that I have that is always timely, always correct, and takes no effort on my part. Customer Service is outstanding, should you ever need them. Competitive pricing too. No reason to shop anywhere else for insurance needs!
I bought a 20yrs term life insurance from protective few months ago, so far so good. The process was very transparent and the the Agent was very professional.
It took less time working directly with Protective employees than working with an outside person. I have been trying to get insurance since February. Thank you Protective.
I got rid of a term policy that I've had for about 20 years with another company and replaced it for only $8 dollars a month more, doubling the policy value and leveling the payment for 20 years into the future. Protective's application process was efficient, though their local medical exam sub contractor did drop the ball in holding the initial exam appointment. The second attempt was completed successfully soon after.
My husband and I began the process a few months ago. I was approved rather quickly, however we had to wait longer than anticipated for him to be approved. His rate is higher than expected, but overall, still affordable and better than must!
I filled out the application on the phone. Medical and underwriting process was straight forward and not keep me waited any point of the time. Price was exactly as per the quote. No game or confusing process. I like and definitely reconsidered friends.
The process was a little long, but this assured me that I was dealing with the right people
I bought this a month ago. The process was pretty painless and the representative/sales person was helpful and informative...I have 19 years and 11 months left to...so, too early to tell. No complaints at this time. I went with the traditional term life insurance. It has the option to be treated as whole life, but I don't plan on utilizing that option.
I bought this policy a month go and I am glad that I did as I have a relief of securing financial security to my family. The agents offered valuable suggestions and the process was straight forward and timely.
There wasn't much consultation, and that was fine because I knew what I wanted and was well aware of what competitors charge. Underwriting time was reasonable. First payment via credit card was a nice option.
Process was smooth. Communication with notifying me that I was approved was slow.
The process was very smooth and easy. A couple emails asking questions and then the approval.
Protective offered good coverage at a competitive rate. Their customer service has been excellent so far.
I am going to go to dental school and am expecting to be in big debt. I knew that in case something happens to me, I want my family to be taken care of and not have to worry about finances. I am confident that Protective life insurance will do just that. For half the cost of state farm's life insurance, I am getting twice as much coverage! I can rest easy knowing that Protective will be there for my family.
I did the application online. There was no hard sell.
The online application steps were easy to follow and the format was easy to read through. There were help icons throughout the application, so I could get help with answering a question if I was confused.
great price and quick service.. very competitive for financial string company.
Good price, respectable company stability, time-consuming but reasonably painless application process. My one complaint is that as a student I was not able to purchase as much life insurance as I wanted, as there is a limit tied to your income
I bought a 20-year term life policy. The process was great. Representatives called me and answered all my questions. The physical, which I anticipated to be least pleasant part, was professionally handled by their subcontractor. He even came to my office to perform the physical. I didn't need to take any time off of my work. Definitely a bonus! All in all, great experience from beginning to end. Their rates were top notch. Hard to beat their price!
Before my purchase, the sales staff answered all questions and worked with me to find the best coverage combinations for my price range. After my purchase, I have been contacted by customer service to see if I had any questions and gave me a specific customer service rep that I could contact at any time with questions.
I requested a change on my insurance and it was a very easy process. Fill out the paper work, mail it and very quickly I was emailed the changes to the policies. Very happy with the billing options I was given. We are not a fan of connecting our bank accounts so we selected the option for semi annual billing. Works great for us!
Price quote was different than the final price. Customer service is good. Process was lengthy of but thorough.
Through protective I was able to increase my existing coverage about 20% with a slight decrease in premiums. Had a few questions along the way and they were eventually answered to my satisfaction...just not a crystal clear response up front. I would still recommend them for an affordable life insurance policy.
I purchased a life insurance policy from them a few months ago and the medical examiner was very nice. My husband has had a policy with them for a few years.
I was not given adequate information as to why my rate increased from the original quote.
Dealing with any life insurance companies seems to be such a pain. Working with Protective directly seemed much less frustrating than some of the other companies we were looking into. The process still seems to take far longer than it should and I don't see why a customer has to wait so long in the process to see the terms of the policy, but that seems to be an issue with the industry, rather than Protective,
After six months I finally got over took overly long. I almost gave up.
I got this policy 6 months ago and about ready to cancel. I keep trying to get a copy of my policy and haven't yet
I'm unable to change my method of payment from savings to checking. I've done it three times on the website and it said it's successful each time, but the payment keeps being drawn from savings. I've contacted customer support twice and they have not responded.
Why buy product
Inquire about my policy through the website and I didn't get a reply for three weeks. I then reply asking for more information and have not seen a reply yet. It has been four weeks!
Reviewers had an opportunity to enter a sweepstakes for a gift card in exchange for survey participation, regardless of opinion.